Our promise to you

It’s important to us that you have total confidence in your far-infrared sauna, so our in-house delivery team won’t just deliver your sauna to your door, they will install it and check it is working correctly, and then go through it with you so that you understand how to use it to get the most out of it.

Designed to last, your Gentle Heatwave sauna comes with a 5-year guarantee on the cabinetry, and 3-year guarantee on electrical components and heaters. Plus you also get a full support service from our UK-based team, giving you years of worry-free wellbeing.

To give you added peace of mind, you will have a 30-day return policy too. Allowing you to use your FIR Sauna and make sure you are happy with your purchase. After all, this is a lifetime investment for you and your family.